Services

Feel empowered, confident, and in control of your time and priorities with my Virtual Assistant services.

Whether you’re looking to offload administrative tasks, streamline your schedule, or access specialised skills and expertise, I’ve got you covered.

Business Administration

  • Inbox and diary management

  • Proof reading & research tasks

  • Online filing systems

  • Draft research reports & PowerPoint presentations

  • Expense reconciliations (e.g. using Xero)

  • Using project management software to keep actions on track.

Customer Relationship Management

  • Utilising CRM systems to create automations and workflows.

  • Client on-boarding/off-boarding material

  • Data entry

  • Welcome packs

  • Editing and formatting templates and guides

Personal Lifestyle Support

  • Diary management & booking appointments

  • Renewing insurance policies & organising household bills

  • Bespoke gifting

  • Flight research and booking

Minute Taking and Transcribing

  • Live minute taking for meetings (via Teams/Zoom)

  • Type up follow up actions, or provide a transcription of a meeting

  • Create meeting agendas or presentational materials for monthly board meetings etc.

Event Management

  • Corporate lunches/dinners, networking events (in person or online webinars), workshops or family get-togethers

  • Send out invitations/create web meeting links

  • Collate invitation responses

  • Book caterers/speakers/venues

  • Create signage

Marketing Support

  • Copy writing /copy editing

  • Proof reading

  • Website content maintance

  • Social media updates & scheduling

  • Supplier management

Professional tools and workflows will streamline your productivity and life.

  • I use time-tracking software to ensure you are only billed for the hours that I work for you.

    In terms of day-to-day work, I will use whatever software is within your business.

    I currently use project management tools such as ClickUp, Trello, Asana and Notion.

    For bookkeeping assistance I use Xero.

    In terms of website assistance I help clients with copy editing and copy writing with Squarespace and Wordpress.

    The CRM system I use most regularly at the moment is Market Space Pro.

    I also have clients who use Qunote to keep client clinical notes up to date and for invoicing.

    If your business use a software that I'm not familiar with, then I'll let you know and start up-skilling straight away!

  • I am generally available to clients during the week but there are no set times, as it depends on the needs of my clients and my family.

    I will always make sure I agree deadlines in advance with clients, and if a situation changes, they will be the first to know if that deadline will move - there is a constant and open dialogue.

    If you are looking for someone to be available 9 - 5, Monday - Friday, then you might be more suited to hiring an employee.

  • However you would prefer, and in whatever medium that suits you; email, phone or a messaging platform. How often is also up to you, but a regular dialogue is hugely beneficial.

    They don't have to be lengthy meetings - I am here to help make your life easier.

  • My hourly rate is £38 p/h. I bill monthly, in arrears.

  • The best way to start to work this out, is by keeping a note of your daily, weekly and monthly repeated tasks that could be easily outsourced.

    Similarly, a list of jobs you view as ‘time wasting’ or that you dread doing. Once you have a list of tasks, we can work together to work out how many hours a month would relieve your sense of overwhelm.

  • I have professional indemnity insurance for my business.

    Your data will be protected; I am fully registered with the Information Commissioners Office for data protection purposes.

    All clients will receive a Data Processing Agreement (DPA), an agreement between a data controller (your company) and a data processor (Compass Rose Virtual Assistant). It regulates any personal data processing conducted for business purposes. (A DPA is also known as a GDPR data processing agreement).

    Clients will sign an agreement outlining terms and conditions, and includes a confidentiality agreement for your reassurance.

    I completed the Advance Virtual Assistant Academy course, so I am well versed in the standards expected by the industry.

Say goodbye to stress, overwhelm, and burnout, and say hello to a more productive, efficient, and fulfilling life with the help of a Virtual Assistant.

Get in touch.

Send me a message and schedule a free discovery call to find out if we are a good fit.

Contact me